When it comes to your privacy, we are dedicated to providing you with a confidential ordering experience. We only ship in plain brown boxes or generic UPS Express mailers. Nothing on the outside of your order will indicate you have ordered these specific products. Furthermore, your credit card statement will read "513 Ventures", not Synthetix5Urine.com.
The information we collect will be used only to make sure that your order gets delivered to you in the timeliest manner possible. We will never sell your information to a third party, or send you anything else in the mail.
We utilize a secure shopping cart for all of our eCommerce transactions. All transactions are 128bit encrypted from your web browser to the server. Only 513 Ventures staff can view your order information. After your order is delivered and paid for, your credit card information is completely deleted from the server.
Placing an order online requires that we collect personal and confidential information from you. Your privacy is of extreme importance to us, and this privacy statement discloses the privacy practices of 513 Ventures and Synthetix5Urine.com. If you have questions or concerns regarding this statement, you can contact us by mail at 8190 Beechmont Ave. Suite 312. Cincinnati, Ohio 45255. You can also contact us at firstname.lastname@example.org or via phone at 1-888-841-4803.
Purpose of Information Collected
We collect information from this web site for the sole purpose of running a mail order business. We only collect and use information necessary for us to ship and bill for items purchased, and to maintain the security of our site.
We send credit card information to our credit card processor for the purpose of processing your transaction.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website(s).
Security of Private Information
Our site utilizes SSL encryption using a GeoTrust security certificate to protect sensitive information online. We do everything in our power to protect user information offline. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
Any personal and private information that is sent to you by email will not compromise your privacy in any way. For example, we will transmit only the last 4 digits of your credit card with any status emails.
If you sign up for our electronic newsletter, we may periodically contact you using your email address. You may opt out of this promotional email at anytime by calling our offices at 1-866-364-5738 or using the unsubscribe link in the email. If you place an order with our site without signing up for our newsletter, the only email you will get from us is a receipt and order status emails. We will not sell, share, or rent this information to any other individuals or organizations. After your order has been paid for and shipped you can request that we delete all information about you from our database. You must make this request by calling 1-866-364-5738.
We use IP addresses to analyze trends, administer the site, and gather broad demographic information for aggregate use. Other log information is kept for security reasons, however, such data is only used to prevent or discover a hacker attack, and is not used for any other purpose.
We may use session ID cookies. These bits of text are temporarily set on your machine. These would be used to make it easier for you to navigate our site, for example to not have to log-in repeatedly. A session ID cookie expires when you close your browser.
Access to Personally Identifiable Information
If your personally identifiable information changes you may update your information by calling our customer service at 1-866-364-5738. Archival data is not modifiable. As mentioned above, it is possible to delete your personal information.
Changes in This Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Links to Other Sites
This web site contains links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by this web site.
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